Inbound Sales Representative (English Speaker) - Fresh Graudates Are Welcome
RM 3,000 - RM 4,000 / Per Mon
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Simplified
- Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
- Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.
- Troubleshoot client products as needed to resolve each call the first time
- Meet metrics such as First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
- Excellent English verbal communication skills
- Must be willing to work on rotational shifts
- Must be willing to work in Petaling Jaya
- Candidate must have at least 1 year experience in technical OR cloud computing OR in sales.
- Candidate must have knowledge in using RM system.
- Working 24/7 ( 9 hours), Between Monday to Sunday 5 working days, 2 days off
- Working Location in Petaling Jaya.
- Candidate must have knowledge in using RM system.
- Medical and Insurance Coverage
- EPF,Socso,EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Softskill,system,SOP and product knowledge)
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