Urgent Hiring-[Salary Package Rm2800] Mandarin Speaker Customer Service Representative @ Ara Damansara
RM 0 - RM 2,800 / Per Mon
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- ADDRESSING INQUIRIES AND RESOLVING ISSUES RELATED TO COMPANY SERVICES, WHICH MAY INVOLVE HANDLING INBOUND CALLS, EMAILS, AND LIVE CHAT SUPPORT.
- ASSISTING WITH THE MANAGEMENT OF CLIENT AND APPLICANT DATA, ENSURING ACCURACY AND CONFIDENTIALITY.
- COORDINATING WITH OTHER DEPARTMENTS TO ENSURE THAT CUSTOMER NEEDS ARE MET EFFICIENTLY AND EFFECTIVELY.
- PREPARING AND PROCESSING NECESSARY DOCUMENTATION RELATED TO CUSTOMER INTERACTIONS AND SERVICE DELIVERY.
- IDENTIFYING AND RESOLVING CUSTOMER PROBLEMS OR CONCERNS, ESCALATING ISSUES WHEN NECESSARY.
- GATHERING AND REPORTING CUSTOMER FEEDBACK TO HELP IMPROVE SERVICE QUALITY.
- SPM OR ABOVE IS ENCOURAGED TO APPLY.
- MUST BE FLUENT IN MANDARIN, BOTH SPOKEN AND WRITTEN
- FLUENT IN ENGLISH
- ABLE WORK MONDAY- FRIDAY ( 5 WORKING DAY AND 2 DAYS OFF)
- ABLE TO WORK PHYSICAL IN THE OFFICE AT PJ
- READY TO IMMEDIATE START WORK BY 11 SEPT 2024.
- BASIC RM 2800 PER MONTH + KPI UP TO RM 300 ALLOWANCE
- EPF AND SOCSO
- 12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE
- PROVIDED 1 MONTH OF PAID TRANING
- REGULAR WORKING HOURS
- A SUPPORTIVE AND COLLABORATIVE WORK ENVIRONMENT.
- NEARBY LRT STATION
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