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Customer Service - Mandarin Speaker (Intake September)

RM 2,800 - RM 3,100 / Per Mon


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  • Providing high-quality customer service to clients, applicants, and internal teams by handling inquiries, resolving issues, and ensuring a positive experience throughout the background screening process.
  • Responding to customer queries, troubleshooting problems, and maintaining effective communication to ensure customer satisfaction and adherence to service standards.
  • Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Fresh graduates are encouraged to apply.
  • Can speak and read in Mandarin & English.
  • Previous working experience in customer service, or customer service related field is an added advantage but not essential.
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, priorities and manage time effectively.
  • Work in 5 days (Mon-Fri, 9am-6pm).
  • Annual leave and sick leave
  • KWSP and SOCSO
  • Near to Lrt Ara Damansara Station
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