Hybrid Job | Customer Service Executive @ Puchong | Basic Salary Rm3500 + Open to Fresh Graduate
Salary undisclosed
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Job Summary: This would be a typical online CS work, in which you will be answering phone calls & writing solution articles to customers. so decent communication skills are required.
Job Summary: This would be a typical online CS work, in which you will be answering phone calls & writing solution articles to customers. so decent communication skills are required.
- Manage Customer RelationshipEngage with customers on various platforms, take note of their concerns, and provide solutions.
- Educate CustomerEducate customers about company products and how businesses can gain benefits
- As a Communication Stream Between TeamsChannel customersâ concerns to the team, and provide suggestions to improve customersâ overall experience
- Keep Customers Updated (latest beneficial information)Manage company events & training workshops to increase customersâ awareness and knowledge about the company.
- Open to meet SPM/ STPM holder who has an accounting background. Open to meet fresh grads (Diploma above for this role)
- High emotional intelligence.
- Openness to approach and engage customers/clients.
- A friendly, outgoing, and communicative personality.
- Ability to understand and communicate in English and Chinese (Mandarin/Cantonese).
- Self-motivation to inspire and contribute to company growth
- Training Provided
- Flexible Working Hours
- EPF & Socso
- Annual Leave
- Hybrid Jobs
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