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Hybrid Job | Customer Service Executive @ Puchong | Basic Salary Rm3500 + Open to Fresh Graduate

Salary undisclosed

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Job Responsibility

Job Summary: This would be a typical online CS work, in which you will be answering phone calls & writing solution articles to customers. so decent communication skills are required.

  • Manage Customer RelationshipEngage with customers on various platforms, take note of their concerns, and provide solutions.
  • Educate CustomerEducate customers about company products and how businesses can gain benefits
  • As a Communication Stream Between TeamsChannel customersâ concerns to the team, and provide suggestions to improve customersâ overall experience
  • Keep Customers Updated (latest beneficial information)Manage company events & training workshops to increase customersâ awareness and knowledge about the company.

Job Requirements

  • Open to meet SPM/ STPM holder who has an accounting background. Open to meet fresh grads (Diploma above for this role)
  • High emotional intelligence.
  • Openness to approach and engage customers/clients.
  • A friendly, outgoing, and communicative personality.
  • Ability to understand and communicate in English and Chinese (Mandarin/Cantonese).
  • Self-motivation to inspire and contribute to company growth

Job Benefits

  • Training Provided
  • Flexible Working Hours
  • EPF & Socso
  • Annual Leave
  • Hybrid Jobs
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