Customer Service Representative (Social Media Project) - Mandarin Speaker
RM 2,800 - RM 3,300 / Per Mon
Original
Simplified
- Answer customer inquiries over the phone, chat, and/or email
- Log customer interactions in our system for proper documentation
- Follow-up with customers as appropriate
- Review customer’s account to identify and offer products that will benefit the customers (Sales Representative)
- Participate in team meetings and strategize on team performance improvement
- Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
- Fresh graduate is encourage to apply
- Candidate must possess at least a SPM and above.
- Fluency in written and spoken English and Mandarins
- Willing to relocate to Penang
- Ability to work rotating shifts (including weekends and public holidays)
- Language Allowance RM 300
- Full Training Provided
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
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