Team Leader at Ampang

Managing all aspects of operating a Boost Juice outlet and responsible for building, leading & managing a team in a fun environment whilst driving sales. Responsibilities include:

• Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
• Handling and managing the team, recruiting the right people, managing rosters and staff costs.
• Ensuring efficient operations according to Standard Operating Procedures
• Stock handling and ordering, inventory counting and managing Cost of Goods
• Driving sales to meet targets and looking for further opportunities to grow sales
• Monitoring and meeting performance KPIs
• Reporting to Store Manager, Area Manager & Operations Manager
• Responsible for sales pattern
• Communicating effectively with team members
• Work professionally - with a personal touch

• Experience in F&B line at least 1 Year
• Excellent customer service skills & good in communication
• Excellent spoken Bahasa & English essential
• Ability to build, lead & manage a team in a fun environment whilst driving sales
• Retail and/or hospitality experience with management of teams (or relevant field)
• Excellent attention to detail, ability to operate a high performing retail store
• Responsible, honest, energetic, punctual to work and co-operation
• Preferably Supervisors / Managers specializing in Food & Beverage / Restaurant Service or equivalent.
• Applicants should be Malaysian citizens

• EPF & SOCSO