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IT Intern

Salary undisclosed

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Simplified
Job ID

183035

Posted

04-Sep-2024

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

IT Intern


About The Job


The role of the Intern Field Support Technician is to provide technical assistance, support and advice to CBRE technology users period of 6 months. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology.

What You'll Do


This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside. The duties will include but not limited to:

  • Troubleshoot PC related issues over the phone, onsite, and using administration tools.
  • Inventory Management
  • Mobile Device Support (smart phones, tablet, etc.)
  • Hardware support (Dell, HP)
  • Incident ticket management
  • Printing environment maintenance
  • Client software packaging/installing
  • Hardware kitting, PC setup (image cloning)
  • Weekend and overnight work as required
  • Procurement
  • IT Training

What You'll Need


  • Bachelor Degree in IT, Computer Science or relevant field
  • Good knowledge on ITIL (IT Infrastructure Library)
  • A can-do attitude is a must
  • Good time management and able to prioritize tasks
  • Strong communication skills and ability to respond effectively
  • Ability to effectively present technical information to all staff
  • Good proficiency in English, both written and verbal
  • Must have the ability to work independently as well as in a team

Service line: Corporate Segment