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Customer Service Officer

RM 0 - RM 4,000 / Per Mon


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  • Provide service and solve clients' problems through Call/Chat/Line/mail and other channels.
  • Expert knowledge in the company's service procedures and standards (pickup, delivery and other services).
  • Respond to various customer's questions and complaint accurately, concisely, efficiently and friendly.
  • Provide first-class service to make every high-quality customer satisfied.
  • Build a professional, efficient, responsible and trustworthy company image for customers with considerate, considerate and efficient service consistently organized
  • Complete other customer service related tasks arranged by the company.
  • Proficient in English, Malay and Mandarin
  • Candidate must possess at least a SPM
  • Prefer Ecommerce / Logistic / Warehouse working background
  • Willing to work from Monday to Saturday
  • Experienced in customer service and get used to handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
  • KPI Bonus
  • EPF
  • Socso
  • Insurance
  • Annual Leave
  • Career Development