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SMF Specialist

  • Full Time, onsite
  • Hong Leong Bank Berhad
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Overview

The SMF Specialist supports the SMF Team Lead in driving sales and business development for Share Margin Financing (SMF).

Key Responsibilities

Sales & Business Development

  • Drive product awareness through various channels to build new-to-bank (NTB) sales pipeline and drive the utilization for Share Margin Financing (SMF) business
  • Manage the relationship and create stickiness with in-market brokers/dealers/remisiers/clients through unrivalled customer service
  • Handle customer complaints effectively, provide appropriate solutions and alternatives; follow up closely to ensure issues are resolved
  • Actively participate and promote the Bank’s marketing campaign to drive NTB acquisition and SMF utilization
  • Perform visitation to external brokers, branches and Priority Banking Center on monthly/quarterly basis, depending on the coverage
  • Update Wealth Asset Financing product manager on the latest client feedbacks on products feature, marginable listings and what other competitors are doing
  • Cross-sell and refer other Banking products such as Current and Saving Accounts, Mortgage, Hire Purchase, Personal Loan and Credit Cards

Training

  • To support and conduct product training/briefing to panel of external brokers/branch personal bankers/RWM relationship managers/Branch Managers) on SMF and other Wealth Asset Financing products
  • Undertake ad-hoc task assigned by Head of Department

Stakeholder Management

  • Collaborate and build strong working relationships not only within Regional Wealth Management, but other business partners such as Branches, Regional offices and stakeholders in Head Office
  • Provide accurate, valid, complete and latest information to internal and external stakeholders

Compliance

  • Support and assist Head of Wealth Asset Financing and Team Lead, SMF in audit and compliance related matter for the SMF, in line with the Bank’s internal policy, standard and procedures and other regulatory requirements

Jobholder Requirements

  • Malaysian citizen

Education/Qualification

  • Minimum Diploma or Undergraduate Degree in Accounting, Economics, Finance, Business Studies or Marketing

Experience

  • 2 to 5 years of relevant experience in Global Markets, Stockbroking and Wealth Management is a plus
  • Candidates who passed SIDC Module 6 & 7 are invited to apply

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

HLB Careers Link:

https://hlb.wd3.myworkdayjobs.com/en-US/HLBCareers/details/SMF-Specialist_JR0000018462?q=smf%20specialist

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/