M444-KW-C(A30) Customer Service | Up to RM2,800 | Penang
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Job Code: M444-KW-C(A30)
Position: Customer Service
Salary Package: RM2,500 - RM2,800
Working Location:
Working Days & Hours: 9am till 6pm (off day on weekdays)
Benefits:
Bonus, EPF AND SOSCO, 13 days of Annual Leave, Medical Benefit
Job Descriptions:
Position: Customer Service
Salary Package: RM2,500 - RM2,800
Working Location:
- Georgetown, Penang (Summerton)
- Bayan Lepas, Penang
- Tanjung Tokong, Penang
Working Days & Hours: 9am till 6pm (off day on weekdays)
Benefits:
Bonus, EPF AND SOSCO, 13 days of Annual Leave, Medical Benefit
Job Descriptions:
- Manage company social media platform via Meta Business Suite (Facebook & Instagram, Messenger, Comment & Review).
- Information center for customer regarding company products, promotions & services
- Manage company Google review via Google Business platform
- Able to work shift system
- Manage company hotline when customer call in for enquiries
- Manage company WhatsApp account
- Manage and resolve complaints from customer
- Promote and deal with customer for appointment set up
- Minimum Diploma in health-related field.
- Previous job experience in healthcare industry will be an added advantage
- Customer care and service minded
- Good interpersonal and communication skills
- Computer literate
- Good command of written & spoken Mandarin, English and Bahasa Malaysia
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