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This is a newly created role to support our Sapangar Bay Container Port (SBCP), you will be reporting to the Managing Director (MD), DP World Sabah Sdn Bhd. and based in Kota Kinabalu, Sabah
In the role of Head of Operations, you will oversee the day-to-day operations management, facilities, and technical operations of SBCP. You will be responsible for leading the team to achieve productivity targets and operational efficiency. Develop and drive operational strategies, provide leadership to the team, ensuring safe, and cost-effective operations of SBCP. You will play a crucial role in facilitating the smooth flow of goods and ensuring the competitiveness of our ports and terminals in the global trade landscape.
Key Accountabilities
- Ensure operational strategies, policies, procedures, objectives & targets are reviewed from time to time to ensure we are in the line with port users’ requirements and to maintain service levels acceptable by clients.
- Manage the FEM (Facilities and Equipment department) operational costs and cost control measure in all Section / Units activities.
- Facilitate the SBCP terminal development and expansion program through close collaboration and communications with the appointed government agencies, authorities, consultants and contractors.
- Develop and maintain a dynamic, skillful, productive, ever-learning and highly motivated workforce, involving job-enhancement/re-design, empowerment, counselling, upskill/reskill trainings and create career development framework.
- Maintain cordial relationships with clients and other service providers via effective communication channels and creating a personal touch value and listening to their feedback.
- Maintain close rapport with relevant government authorities, ensuring that government bureaucracies are constantly reviewed and aligned to facilitate trade, shipping and port operational practices.
- Optimize the use of resources, equipment, and labor to maximize the efficiency and productivity of port and terminal operations.
- Involve with terminal development projects (e.g. yard expansion, berth extension and etc)
- Partner and maintain effective relationships with Sabah Ports Sdn. Bhd. functional heads to attain business and operational synergy and efficiency for SBCP.
- Ensure profitability in all operational and business activities.
- Ensure strict adherence to safety regulations and compliance with environmental and maritime laws. Work closely with the HSSE leadership and team to implement safety protocols and procedures to prevent accidents and incidents.
Qualifications, Skills and Experience
- Minimum diploma qualifications with proven 10 years in ports operations and people management experience.
- Possesses technical and extensive knowledge of marine port operations and/or related logistics services and value-chains.
- Effective verbal and written communications in English and interpersonal skills.
- Results-driven, proactive, and able to work both independently and as part of a team.
- Great consultative and relationship management skills.
- Ability to manage priorities, be organised, methodical and deal well under pressure.
Please note: The job title is being used for the purpose of Talent Attraction and job advertisement.
Equal Employment Opportunity (EEO)
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 18 locations.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and FMCG/Retail – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive FMCG/Retail, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
