Warehouse & Logistics Supervisor
Salary undisclosed
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- Setup & optimize operational processes & procedures to support scalability.
- Establish and manage warehouse, logistics, and supply chain networks for devices (phones, tablets, PC’s, etc.) in close collaboration with the global team
- Continuously enhance customer experience whilst balancing costs
- Setup and foster relationships between service managers, 3rd party networks to ensure customer expectations are met
- Understand client requirements and objectives, translating them into operational requirements
- Identify operational risks factors early and implement mitigation or contingency plans
- Report to the executive team and/or client teams on results, risks and opportunities identified
- Overseas warehouse management, ensuring efficiency inventory control, storage, and distribution processes
- Manage repair logistics, coordinating timely and effective repairs and replacements.
- Optimize logistics operations to ensure timely and cost-effective delivery and distribution of devices
- Min 4 years of experience managing Supply Chain with good understanding of warehouse operations, procurement and vendor management
- Experience with managing teams will be preferred
- Experience in mobile and consumer electronics service sector will be advantageous
- Collaborative and focused on delivery
- Strong communication skills and fluent in English & Malaysia
- “Can-do” proactive attitude with the determination to see through change.
- Self-motivated and ability to influence stakeholders under dynamic and fast paced environment.
- Ability to work effectively across a complex matrix organization and establish strong working relationships with internal and external stakeholders.
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