Patient Coordinator (Cancer Centre)
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Company Description
Sunway Medical Centre is a leading private quaternary hospital in Malaysia committed to providing world-class healthcare services. With over 3,300 dedicated healthcare professionals, the hospital offers a wide range of medical services and advanced technologies across various speciality areas such as Cancer, Women and Children, Neuroscience, and Heart and Lung services. Sunway Medical Centre is known for its accreditations and recognition, including being named the 2022 Malaysia Smart Hospital Company of the Year by Frost & Sullivan.
Role Description
This is a full-time on-site role for a Patient Coordinator at Sunway Cancer Centre, Sunway Medical Centre in Petaling Jaya. The Patient Coordinator will be responsible for handling phone inquiries, scheduling appointments, and using medical terminology to communicate effectively with patients and healthcare professionals. Become a liaison between patients and our clinical team.
Qualifications
- Phone Etiquette, Communication, and Receptionist Duties skills
- Experience in Appointment Scheduling and using Medical Terminology
- Excellent interpersonal and customer service skills
- Ability to multitask and work in a fast-paced environment
- Previous experience in a healthcare setting is a plus