Customer Service Executive
RM 5,000 - RM 6,000 / Per Mon
Original
Simplified
- Handle customer inquiries via phone, email, and other communication channels.
- Process orders, track shipments, and manage delivery schedules.
- Resolve customer complaints and issues promptly to ensure customer satisfaction.
- Coordinate with sales and operation teams to fulfil customer orders accurately and on time.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Provide support to the sales team in managing customer accounts.
- Lead and manage team
Provide excellent customer service, manage client relationships, and lead a team to ensure seamless operations in a warehouse and fulfilment setting. Responsible for managing customer interactions, resolving issues, and coordinating with warehouse teams to ensure timely and accurate order fulfilment.
EPF, PERKESO, Medical Claim, Annual Leave, Medical Leave and Annual Bonus provided. Possess own transport. Training will be provided.
Working Hours Mon to Friday 8.30am to 5.30pm Saturday 8.30am to 1.00pm Location, Seksyen 19, Petaling Jaya, Selangor.
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