Payments Processing – Mandarin Speaker
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Position: Payments Processing – Mandarin Speaker
Work Location: Menara Shell, KL
Work mode: Onsite
Working hour: Normal working hour, Mon - Fri
Requirements
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
Work Location: Menara Shell, KL
Work mode: Onsite
Working hour: Normal working hour, Mon - Fri
Requirements
- 0 – 6 months working experience.
- Good written communication skills and comprehension in English and Mandarin language
- Intermediate level knowledge on MS Office applications like Excel, Outlook, and Word.
- Good on Numerical ability and Logical reasoning.
- Degree or Diploma holder, coming from Finance background, knowledge of terms like accruals, payment cycles etc will be an advantage.
- Maintaining timelines and accuracy in processing.
- Attention to details and ability to meet deadlines.
- SLA Compliance: Executes transactions as per prescribed guidelines and timelines in order to meet SLA targets.
- Participates / supports the TL in the daily huddles, provides training / inputs on processes / business to the team in order to ensure delivery predictability
- Process Compliance: Executes transaction processing in order to meet quality standards. Conducts QC / QA programs as part of the quality plan
- Customer Interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction
- Process Reengineering: Participate in the ideation process and produces the documentation
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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