Merchandise Specialist

The day-to-day activities:

• Present, promote and sell Grab Food’s Dine-in Deals and offline solutions to new, existing and prospective merchants

• Responsible for contract review with merchants and contract submission via CRM tools

• Conduct market research to identify selling possibilities and evaluate customer needs

• Actively seek out new sales opportunities through cold calling, networking and social media

• Work closely with the team leader to execute acquisition strategies and initiatives.

• Drive growth of selected areas, measured by target deliveries

The must haves:

• Any professional certifications is acceptable.

• Years of experience: None - 2 years (Previous sales experience and account management is a plus, but not required). Experience in F&B industry is a plus

• Excellent written and spoken communication skills in both English and Bahasa Malaysia.

• Ability to speak in other dialects such as Mandarin is an added advantage.

• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs

• Excellent knowledge of Google Suite and hands-on experience with CRM software is a plus

• Demonstrated ability to work effectively across internal and external organizations

• Have a competitive edge and thrive in a team environment

• Be very organized and communicate well

• Energetic, enthusiastic and calm even in a dynamic and fast paced environment

• A highly independent and individual with excellent team-working skill

• Attention to details, able to understand processes and adapt to tracking own work systematically and accurately.

• Time- oriented, good management skills with ability to hit goals within set deadlines