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Manager, Vendor Management

Salary undisclosed

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Scope of Position

The Vendor Management Manager (VMM) role comprises of major functions in order to support the business in services capabilities, pricing strategy, vendors performance management and productivity improvement led by the Business Management team.

The major functions are interacted with each other with focuses on enhancing Services Capabilities, offering services capabilities in different markets through a network of vendors and company entity, driving Productivity Improvement and efficiencies from internal to external through database development and management to keep track of current vendors and pricing, and working with IT and Operations to integrate automation of business process and procedures to operate at a higher level of intelligence through enhanced technology or digital capabilities.

Pricing strategy should maximize profit margin to enhance company’s profitability that involves management of pricing structures, business procedures and abilities to price different products to market. Manage bottom line of the business and mitigate risks to gain increased value for the company and clients.

Vendor Performance Management focuses on the performance review of vendors to ensure delivery of services according to key performance indicators agreed. Manage vendor selection, due diligence, agreement negotiation and review, and onboarding. Conduct regular reviews with vendors and company entity to review performance, identify areas for improvement and find solutions to rectify problem areas. Implement vendor strategy to ensure services capabilities, markets coverage, pricing competitiveness, and balance achieved between vendors and company entity.

Collaboration to enable knowledge transfer for internal teams to gain understanding of market development and best strategy forward. Partner with pricing-related workforces (e.g. finance, product development, sales, account management and operations teams), vendors and company entity to achieve profitability, costs control, pricing consolidation, based upon the formulated pricing strategies to increase readiness, responsiveness, competitiveness and effectiveness of vendor management.

You will report to the General Manager & Vice President.

Essential Job Duties

  • Essential Job Duties: Pricing:
    • Maintain and regularly update a pricing history in company-product platform and stimulate implementation or maintenance of pricing system. Partner with Product Development / Finance / Operations / IT.
    • Review and report pricing structures of existing clients and vendors to assess pricing effectiveness, profitability of clients and vendor relationship KPIs.
    • Define new business procedures, manage total pricing procedure, enhance processes to make most of efficiencies and ensure timely response to market conditions and internal stakeholders.
    • Manage and supervise the supporting activities inclusive of pricing system, new price generation, approval process to new prospect & finalize pricing terms for commercial contract and discrepancy resolution etc.
  • Vendor Management:
    • Perform due diligence and risk assessment through frequent engagement and release of Business Continuity Management (BCM) questionnaire with vendors.
    • Vendor price negotiation and management to ensure its competitiveness and sustainable for the business.
    • Lead on continuous research where in housing is not possible so to introduce new services through vendors.
    • Assessment of services by understanding the source and methodology; and for the same to be frequently refreshed in CG's capabilities matrix.
    • Management of vendor engagement journey through formalized and regular reviews with feedback, responses, lessons learned documented, monitor and keep track of vendor performance to ensure vendor delivery according to performance indicators agreed upon.
    • Serve as a focal contact point to respond to vendor queries.
    • Review and sign off vendor invoices based on agreed price.
    • Ensure price of all vendor services is accurately updated in company-product platform for automated capture of vendor prices and computation of profitability.
    • Continuous focus on COGS by reviewing suitability of vendors and price offered.
    • Partner with Finance on profitability analysis.
    • Review, negotiate agreements and look into the legal obligations relating to contractual relationships with vendor and ensure that the obligations are met.
    • Collaborate and act as conduit to support integration of Vendor Management function with other Cisive subsidiaries in order to achieve efficiencies, consolidation and centralization of sub-functions.
Education & Qualification Requirements

  • Bachelor’s degree in business administration or related discipline.
  • Right to work at the work location-based country.