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Product Owner (Business Analyst)

Salary undisclosed

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Role: Product Owner (Business Analyst)

Client: Banking

Working Mode: On Site

Job Type: 12-month contract (after completing 12-month contract, renew or there is a chance to be converted into permanent staff under Skill Quotient, depending on the performance)

Job Location: Kuala Lumpur

Experience: 4 years + in a BA role, product management in digital space preferably in financial services sector

JOB DESCRIPTION

· Accountability for the delivery of all product roadmap and related capabilities for functions assigned.

· Strong analytical and product management skills needed, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.

· Prepare user requirements, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience.

· Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed.

· Participate in product test plan preparation and test cases.

· Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers.

· Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center.

· Keep customer at the center of the solution design process.

· Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product.

· Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.

· Champion and evangelize the Mobile Banking roadmap and delivery both internally and externally.

REQUIREMENT

· 4 years + in a BA role, product management in digital space preferably in financial services sector but not essential.

· Have working knowledge in digital banking, familiar with internet banking and mobile application will be an advantage.

· Experience in both agile and waterfall software development techniques.

· Excellent problem solving and analytical skills.

· Excellent communication and interpersonal skills.

· Excellent knowledge of Microsoft Office.

  • · Preparation of User Stories / Business Requirements Definition.