Product Owner (Business Analyst)
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Role: Product Owner (Business Analyst)
Client: Banking
Working Mode: On Site
Job Type: 12-month contract (after completing 12-month contract, renew or there is a chance to be converted into permanent staff under Skill Quotient, depending on the performance)
Job Location: Kuala Lumpur
Experience: 4 years + in a BA role, product management in digital space preferably in financial services sector
JOB DESCRIPTION
· Accountability for the delivery of all product roadmap and related capabilities for functions assigned.
· Strong analytical and product management skills needed, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
· Prepare user requirements, push the boundaries, and work with the customer experience team to think outside the box in delivering best in class customer experience.
· Have an eye for detail and risks and enable proactive identification, communication, escalation and management of project risks as needed.
· Participate in product test plan preparation and test cases.
· Work with the design team, internal stakeholders in detailing a complete end to end flow that is fully digital and seamless to customers.
· Considers all negative cases and failovers and provides a solution that is elegant and considers customer at the center.
· Keep customer at the center of the solution design process.
· Work with the technology team to ensure the technology solutions meet the requirements and are scalable and extensible across all Digital Banking channels and product.
· Ensure Digital Banking meets the business objectives and service level goals by delivering quality projects on time and budget.
· Champion and evangelize the Mobile Banking roadmap and delivery both internally and externally.
REQUIREMENT
· 4 years + in a BA role, product management in digital space preferably in financial services sector but not essential.
· Have working knowledge in digital banking, familiar with internet banking and mobile application will be an advantage.
· Experience in both agile and waterfall software development techniques.
· Excellent problem solving and analytical skills.
· Excellent communication and interpersonal skills.
· Excellent knowledge of Microsoft Office.
- · Preparation of User Stories / Business Requirements Definition.