Field Application Engineer
Salary undisclosed
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Key Responsibilities:
- Provide technical/application consultancy to win customer opportunities, inclusive of selection of SICK / 3rd Party products, proof of concept(s), feasibility study reports and demonstration.
- Identify product application problems and provide resolution(s).
- Conduct technical training on-site/online to customers and distributors.
- Evaluate customer applications and recommending SICK solutions to fulfil customer needs.
- Analysis of application samples and provide solution recommendation report.
- Lead in convincing customer technical feasibility of proposed solution.
- Support interfacing of SICK products / solutions with 3rd party.
- Cross functionally collaborates with solution engineering, R&D, customer support, services, market product management, and sales.
- Provide Post implementation support during warranty period.
- Demo asset/tools, test equipment, test stations management.
- Perform on-site troubleshooting, service, preventive maintenance, and repairs.
- Provide technical support in marketing activities for sales/marketing event.
- Provide main roles as needed: Support and travel across SEA countries with Malaysia as the priority.
- Responsible for programming, configuration, onsite installation, commissioning, site support and troubleshooting for strategic projects won.
- Increase and accelerate success of the planned vision business initiatives and help us in planning for the new ones.
- Support product demo videos and other media.
- Cross functionally collaborates with marketing communications.
- Project management for any on site Proof of Concept which include facilitate communication and execute technical setup with internal team and 3rd party.
Job Requirements:
- Degree or Diploma in Electrical, Electronic or Mechatronics Engineering.
- Minimum 3-years of experience in industrial or factory automation with sensor technology
- Experience in Machine vision will be a bonus.
- Experience in industrial control technologies, communications networks, PLC programming and schematic design.
- Comfortable with occasional travelling on short notice.
- Excellent communication and presentation skills.
- Self-starter, motivated, assertiveness, assured with ability to work structurally as a team or independently.
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