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Travel Help Desk Manager

Salary undisclosed

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Join Doo Group – Explore α Better Future

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!

Looking for a New Challenge? Join Us as We Expand Globally!

As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth.

DOO you have what it takes?

What you’ll be working on:

  • Responsible in any flight booking for internal clients/ employees
  • Manage accommodation and travel services
  • Provide customer support by attending to inquiries, provide travel information and options
  • Coordinate and collaborate with suppliers such as airlines, hotels, local transportation service providers.
  • Provide training for local General Management on the SOPs and guidelines.
  • Perform any other duties as and when assigned by the management from time to time.

What we’re looking for:

  • Possess at least a minimum Diploma/ Degree in any field.
  • Preferably someone with Customer Service experience in BPO/Call Center industry.
  • At least 5 experienced in hotel/travel industry
  • Possess strong customer service, communication and interpersonal skills
  • Good in time management and able to meet tight deadlines.
  • Attention to details and accuracy.
  • English and Mandarin proficiency will be added value for communication with Mandarin speaking counterparts.

What we offer/What's in it for you:

  • Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
  • We value your wellbeing - You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
  • We appreciate your contributions with a 13th-month salary and performance bonus.
  • We reward our best employees with quarterly employee recognition awards in USD.
  • Feeling drowsy after lunch? Take advantage of our smart pantry access and weekly tea break/lucky draw.

Life as DOOers

At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOOer, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.