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Account Services Processor (Penang)

Salary undisclosed

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Description

  • Process/perform data entry for all verified requests on timely and accurate basis
  • Verify completeness of all forms received and ensure all requests are properly authorized before processing.
  • Check all amendments made on the form are properly counter-signed.
  • Support Business Units (BBs & Branches) in the daily operation and address issues highlighted
  • Provide support functions from time to time (e.g. compilation of statistics)
  • Attend to enquires on processing status of customer request / any issues pertaining to the request handling
  • To handle exception cases & escalate to Team Lead, if necessary
  • Attend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessary
  • Observe and comply with documented policies/ procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
  • Promote quality awareness amongst staff
  • Perform any ad-hoc assignments given by the Team Lead / Head of Section.

Job Qualifications

  • Preferably with Diploma or Degree in any discipline
  • Self - motivated and able to work as a team.
  • Possess positive attitude and willingness to learn.
  • Able to work fast, independently and under pressure.
  • Required to work during MY public holidays.

Primary Location

Malaysia-Pulau Pinang

Other Locations

Malaysia

Job

Account Services

Organization

MAL E2P - Account Services (DH)

Schedule

Permanent

Full-time

Job Posting

04-Sep-2024, 3:18:52 AM