Client Account Executive (Marketing)

Company Description

Established since 2015, InsightOut is a leading Performance Marketing Agency in APAC. With offices in Malaysia and Singapore, we provide Marketing and Technology consulting services to clients in the region. Our consultants are BCG certified with expertise in Digital Growth and Innovation, as well as Digital Sales and Marketing. Our clients include mid-large size SMEs, Global Unicorn Startups, and Large Global MNCs.

Role Description

Reporting to Account Director, you will be a Senior Account Executive who can deliver amazing work, impress the client, and keep the budget and schedule on track. You are initiative-taking and always have agency’s best interests at heart and show a positive attitude to your teammates and clients.This role will oversee accounts across APAC markets, with three key responsibilities:

• Build trusted relationships with key client and agency stakeholders, managing perceptions and expectations, demonstrating high level of emotional intelligence.
• Day-to-day management of accounts from crafting of media plan, project plan from proposal through to execution and reporting .
• Plan and manage project budgets as well as timelines.

Responsibilities

• Comprehend media campaigns and work closely with internal team to ensure campaigns are delivered as per deadlines.
• Monitor the budget and ensure there is no overspending and encourage spending if the fund is underutilised.
• Prepare costing and timelines for the client to sign off before the commencement of campaigns.
• Craft clear and precise creative and copywriting briefs and brief the relevant teams such as Creative, Web dev, and Copy teams.
• Be a brand advocacy and ensure work complies with brand guidelines.
• Ensure work is carried out as per schedule and quality is in place at all times.
• Be responsible for the creation and/or update of all administrative documentation, e.g., WIP, job numbers, scope of work, cost estimates, and purchase orders.
• Develop an understanding of the profitability of client(s) business.
• Work closely with Account Director to deliver exceptional customer experience.

Knowledge and Experience Requirements

• 3-5 years relevant experience with a sound knowledge of social, digital advertising.
• Sound knowledge on 360 advertising (ATL, BTL and TTL) including social media campaign management.
• Understand the nature of advertising and marketing, be interested in latest trends and the impact of these methods upon the client’s bottom line.

Skills Required

• Excellent in project management and account management.
• Excellent financial and commercial skills.
• Excellent presentation skills.
• Excellent relationship management skills.
• Proficient in Microsoft Office applications.
• Experience in online communication using Microsoft Teams, Slack.

Attributes

• Entrepreneurial and quick-witted.
• Ability to work under tight deadlines with multiple clients and projects.
• An ability to prioritise workload and pre-empt, identify, and respond to problems.
• Meticulous & organised, with the ability to be flexible and accommodating keeping clients in mind.
• Reliability, i.e. Resilience, confidence, stamina, and maturity.
• Responsible and possesses positive attitude – willing and able to be accountable.
• Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues, good collaborator.
• Possess a good attitude and willingness to learn.
• Take pride in the agency’s work and output.

Note: InsightOut will be prioritizing applicants who have a legal right to work in Malaysia and do not require sponsorship of a work visa.