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Service Management Consultant

Salary undisclosed

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Job Title: Service Management Consultant

Job Location: Kuala Lumpur, Malaysia

Duration – 1 Year contract with extendable

Experience - 6+ Years

Must have - Service management managing incident and infrastructure.

Client Domain: Insurance

Required Skills:

  • Certified with ITIL Foundation
  • Relevant experience of 7 years and above, with a minimum 4 to 5 years of experience in service management managing incident and infrastructure.
  • Proven experience in working within cross-functional team with demonstrated skills in planning and delivery.
  • Experience within life insurance is an added advantage.
  • Exceptional communication skills with the ability to effectively manage stakeholders at senior management level.
  • Exceptional skills in influencing and negotiation to constructively challenge status quo to achieve productive solutions / outcomes.
  • Exceptional critical problem-solving skills and attention to details.