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We are seeking a dynamic and experienced Vice President - Strategic Partner to lead our efforts in managing strategic partnerships with C-level executives of Mobile Network Operators (MNOs), enhancing customer success and operations locally, and driving the team towards achieving results. This role requires a strategic thinker with a strong background in A2P/P2A Messaging, interconnection, and SMS monetization services.
Key Responsibilities:
Strategic Management and Partnership Development:
- Identify potential opportunities and create strategies to establish and convey strategic partnerships with MNOs or MNO groups concerning A2P/P2A Messaging, interconnection, and SMS monetization services across the region.
- Establish and nurture strategic partnerships amongst Mobile Operators in the region, ensuring long-term collaboration and mutual benefits.
- Serve as the primary liaison with top management of Mobile Operators, facilitating effective communication and partnership development.
Financial Oversight:
- Conduct P/L forecasting and analysis, taking responsibility for financial outcomes within the region.
- Implement financial strategies to optimize profitability and efficiency.
Solutions Management:
- Oversee SMS A2P and VOICE monetization solutions, ensuring effective implementation and management.
- Manage SMS A2P and VOICE anti-fraud solutions, including firewall management to protect against fraud.
- Ensure successful interconnection for SMS A2P and VOICE services.
Sales and Business Development:
- Lead the sales process, business development initiatives, IT feasibility studies, and pre-sales activities.
- Support sales management and sales teams in commercial contracting and negotiations.
- Identify trendsetter ideas by researching industry events, publications, and announcements, staying ahead of market trends and opportunities.
Customer Success and Operations:
- Provide local support to enhance customer success and operations, ensuring high levels of customer satisfaction and operational efficiency.
- Attend and represent the company at relevant conferences and congresses, such as GSMA, to foster industry relationships and stay updated on market developments.
Additional Responsibilities:
- Undertake other related sales and business development activities as deemed necessary by the company to support growth and strategic initiatives.
Qualifications:
- Bachelor’s degree in Business, Marketing, Telecommunications, or a related field.
- Proven experience managing strategic partnerships with Mobile Network Operators (MNOs).
- At least 5 years of leadership experience.
- Brings C-level contacts from MNOs.
- Strong leadership skills with a track record of leading teams to achieve results.
- In-depth knowledge of A2P/P2A Messaging, interconnection, and SMS monetization services.
- Excellent financial acumen with experience in P/L forecasting and analysis.
- Strong sales and business development skills, with a strategic and analytical mindset.
- Exceptional communication and relationship-building skills, with the ability to engage with C-level executives.
- Ability to travel as required to attend conferences and meet with partners.