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Associate, Operations Support (Contract) | TNG Digital

Salary undisclosed

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We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

RESPONSIBILITIES

  • Pre-screen merchant’s onboarding documentation to verify that they are genuine and compliant.
  • To contact merchant to perform call verification or better known as Know Your Business (KYB).
  • Organization skills, with an ability to stay focused on assigned tasks.
  • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
  • Keep information confidential.
  • Respond to queries for information and access relevant files.
  • Comply with data integrity and security policies.
  • Proven data entry work experience, as a Data entry operator or Office clerk.
  • Experience with MS Office and data programs.

REQUIREMENTS

  • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required.
  • Punctual, regular and consistent attendance.
  • Detail oriented, must be proficient in English and Malay languages.
  • Ability to multi-task, particularly under pressure, often to tight deadlines and within SLA.
  • Willing to be responsible, take ownership and use own initiative.
  • Able to work effectively both as part of a team or as an individual.