Human Resources Operations Specialist
Apply on
Job Description:
1. Attendance Management:
Manage attendance management system, monitoring daily/periodical attendance data
Collaborate with warehouse HR and supervisors to address attendance concerns and provide guidance on policy interpretation and system
Assist in the development and delivery of training programs aimed at educating supervisors and labor agencies on attendance policies and systems
2. Onboarding/Offboarding
Manage and execute the onboarding and offboarding processes for employees
Contract management and personnel file management
3. Employee Inquiry
Act as a primary point of contact for employees regarding HR policies and procedures
Address employee inquiries and concerns in a timely and professional manner
4. Benefits Administration:
Manage the benefits enrollment process, ensuring accuracy and compliance with company policies
Coordinate with benefits providers to resolve any issues or discrepancies
Maintain up-to-date records of employee benefits and eligibility
Requirements：
Bachelor’s degree in Human Resources, Business Administration, or a related field.
3+ years of experience in HR operations (SSC and Payroll) or a related field; Familiar with warehouse HR practices or payroll work experience in multinational corporation is a plus.
Fluent in English, verbal and written.
Strong knowledge of employment laws and regulations.
Excellent interpersonal, communication, and problem-solving skills.
Ability to handle sensitive information with discretion and confidentiality.
Strong organizational skills with attention to detail.
Able to deal with ambiguity and adapt to ad hoc requests.
Job Description:
1. Attendance Management:
○ Manage attendance management system, monitoring daily/periodical attendance data
○ Collaborate with warehouse HR and supervisors to address attendance concerns and provide guidance on policy interpretation and system
○ Assist in the development and delivery of training programs aimed at educating supervisors and labor agencies on attendance policies and systems
2. Onboarding/Offboarding
○ Manage and execute the onboarding and offboarding processes for employees
○ Contract management and personnel file management
3. Employee Inquiry
○ Act as a primary point of contact for employees regarding HR policies and procedures
○ Address employee inquiries and concerns in a timely and professional manner
4. Benefits Administration:
○ Manage the benefits enrollment process, ensuring accuracy and compliance with company policies
○ Coordinate with benefits providers to resolve any issues or discrepancies
○ Maintain up-to-date records of employee benefits and eligibility
Requirements：
● Bachelor’s degree in Human Resources, Business Administration, or a related field.
● 3+ years of experience in HR operations (SSC and Payroll) or a related field; Familiar with warehouse HR practices or payroll work experience in multinational corporation is a plus.
● Fluent in English, verbal and written.
● Strong knowledge of employment laws and regulations.
● Excellent interpersonal, communication, and problem-solving skills.
● Ability to handle sensitive information with discretion and confidentiality.
● Strong organizational skills with attention to detail.
● Able to deal with ambiguity and adapt to ad hoc requests.
