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E-Commerce cum Social Media Executive

  • Full Time, onsite
  • Rainbow Distribution Sdn. Bhd.
  • Kawasan Sekitar Kuala Lumpur, Malaysia
Salary undisclosed

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Main Responsibilities:

  • Monitor Sales Performance: Track and analyze sales metrics on Shopee and Lazada, identifying and reporting any anomalies or areas for improvement.
  • Stakeholder Collaboration: Coordinate with brand owners, eCommerce marketers, and Key Account Managers (KAMs) to ensure smooth operations and timely completion of tasks.
  • Campaign Management: Prepare and submit promotional campaigns in advance of deadlines to maximize effectiveness.
  • Consumer Insights: Analyze shopping trends to support product assortment decisions and identify potential market gaps.
  • Product Listings: Maintain and optimize all product listings, ensuring that information and pricing are accurate and up-to-date.
  • Sales Reporting: Compile and present monthly sales reports, detailing metrics such as sales performance, new product success, and usage of offer codes.
  • Customer Service: Address customer inquiries via chat, email, and phone, providing necessary documentation and delivery information.
  • Overall Management: Oversee the overall e-commerce operations, including budget management and performance evaluation.
  • Administrative Tasks: Track sales performance across platforms and handle various administrative duties.
  • Event Participation: Represent the company at trade exhibitions, events, and demonstrations as needed.
  • Ad-Hoc Duties: Perform additional tasks as required to support the team and business objectives.

Qualifications:

  • Bachelor’s Degree or Diploma in Business, E-Commerce, Marketing, Data Analysis, or a related field.
  • At least 1 year of proven experience in e-commerce with a strong track record of performance.
  • Basic graphic or video editing skills are advantageous.
  • Exceptional interpersonal skills, keen attention to detail, a willingness to learn, and a commercial mindset.
  • Availability to work remotely for half a day on Saturdays.