District Manager (Klang Valley)

Position Responsibilities

• Setting goals, developing and driving strategic and operational plans based on trend analysis and local market knowledge to ensure effective execution.
• Manages the team with integrity, honesty, and knowledge that promotes the culture, values, and mission of ZUS Coffee.
• Drives the engagement, development, and performance of all team members.
• Demonstrates a calm demeanor during tough periods or unusual events and manages smooth transitions thereafter to keep the stores operating to standard and to set positive examples for the store teams.
• Demonstrates ingenuity and creativity in accomplishing goals when resources are limited or unavailable; can execute a plan without relying on a defined process.
• Sets clear expectations, delegates and communicates key responsibilities and practices to team members to ensure smooth flow of operations.
• Constantly reviews store environment to identify problems, concerns, and opportunities for improvement.
• Monitors and manages store staffing levels.
• Utilizes management information tools and analyzes financial reports to identify and address trends and issues in-store performance.
• Ensures compliance with applicable federal, state, and local laws and regulations
• Develops risk management framework, service recovery framework, policy, process and establishes financial budgets and plans.
• Develops and maintains business continuity strategies, policies, and guidelines
• Facilitates the innovation process within the organization and fosters business relationships and organizational diversity.
• Manages compliance with food and beverage hygiene policies and procedures.
  
  

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Qualifications & Experience

• At least 5 years of progressive working experience preferably in the F&B industry or similar role in a complex environment
• Experience supervising others
• Excellent presentation, communication, problem-solving, interpersonal, and leadership skills
• A valuable Team Player and Critical Thinker
• Good organizational and time-management skills
• Computer literate with good command of both written and spoken English and Malay
• Pleasant personality, independent, hardworking, and energetic person
• Willing to work during weekends and public holidays
• Confident, proactive, able to work under pressure and meet tight deadlines
• Possess own transport and willing to travel
  
  

a Necessity, not a Luxury

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-zus-coffee-job-district-manager-klang-valley]