Apply on
Original
Simplified
Company Description
Motivated by its mission to deliver a better life within the reach of all Malaysians, BSN is committed to providing comprehensive financial services to all Malaysians. BSN strives to give all Malaysians an equal opportunity for a promising financial future, leveraging its expertise on financial inclusiveness and supported by a comprehensive product and service range.
Role Description
This is a 1-year contract and on-site role for a Call Center Agent at Bank Simpanan Nasional in Shah Alam, Selangor. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing information, and ensuring high levels of customer satisfaction through effective communication and service delivery.
Qualifications
Motivated by its mission to deliver a better life within the reach of all Malaysians, BSN is committed to providing comprehensive financial services to all Malaysians. BSN strives to give all Malaysians an equal opportunity for a promising financial future, leveraging its expertise on financial inclusiveness and supported by a comprehensive product and service range.
Role Description
This is a 1-year contract and on-site role for a Call Center Agent at Bank Simpanan Nasional in Shah Alam, Selangor. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing information, and ensuring high levels of customer satisfaction through effective communication and service delivery.
Qualifications
- Customer Service Representatives, Customer Satisfaction, and Customer Support skills
- Strong Interpersonal Skills
- Computer Literacy
- Excellent verbal and written communication skills
- Problem-solving abilities and patience
- Ability to work in a fast-paced environment
- Experience in a customer service role is a plus
- Minimum Diploma or equivalent
Similar Jobs
