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Customer Service Executive

RM 3,000 - RM 4,500 / Per Mon


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  • Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
  • Introduce and demonstrate the system to customers such as account registration, job posting and etc
  • Responsible to escalate clients' issues to the sales team.
  • Support the Account Manager by continuously showcasing positive & professional work attitude
  • At least 2+ years of experience in Customer Success role or equivalent handling B2B customers.
  • Candidate must be posses min Diploma In Marketing, Business and any related
  • Have outbound call experience is add on advantage
  • Able to speak and understand in Mandarin, English and Bahasa Malaysia
  • Able to work at office.
  • Working Hour (Mon - Friday : 9 AM - 6 PM) - No night or Weekend Shift
  • Weekly KPI Incentive payout
  • Attendance Bonus
  • Medical Allowance
  • Dental & medical subsidy
  • Young & Energetic working environment
  • Casual Attire
  • Nearby LRT/Monorail/MRT
  • EPF
  • SOCSO
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