Sales Executive

Key Responsibilities:

• Sales Achievement: Drive sales by actively engaging with customers, understanding their needs, and promoting products to meet or exceed sales targets.
• Customer Engagement: Build and maintain strong relationships with customers to understand their needs and ensure high levels of satisfaction.
• Market Analysis: Conduct market research and analyze trends to identify opportunities for growth and optimize marketing efforts.
• Product Knowledge: Stay informed about industry trends and product knowledge to provide accurate information and recommendations to customers.
• Sales Reporting: Track and report on sales performance, marketing campaign effectiveness, and customer feedback.
• Team Collaboration: Work closely with the sales team and other departments to align marketing strategies with overall business goals.
• Event Coordination: Organize and participate in retail events, promotions, and trade shows to boost brand visibility and drive sales.
• Customer Feedback: Gather and analyze customer feedback to improve product offerings and service delivery.

Education:

• SPM cert, High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Experience:

• Previous experience in retail sales or customer service is preferred but not always required. On-the-job training may be provided.

Communication Skills:

• Excellent verbal and written communication skills to effectively interact with customers and team members.

Customer Service:

• Strong customer service skills with a focus on delivering a positive shopping experience and resolving issues professionally.

Sales Ability:

• Demonstrated ability to drive sales and meet or exceed sales targets through effective customer engagement and product promotion.

Product Knowledge:

• Ability to quickly learn and retain detailed knowledge about products and services offered by the store.

Teamwork:

• Ability to work collaboratively with other team members and store management to achieve store goals and maintain a positive work environment.

Adaptability:

• Flexibility to adapt to changing priorities, store promotions, and peak shopping periods.

Problem-Solving:

• Strong problem-solving skills to address customer concerns and operational issues promptly and effectively.

Availability:

• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

Positive Attitude:

• A friendly and enthusiastic attitude with a strong commitment to customer satisfaction and a positive shopping experience.

Competitive Salary: Attractive base salary with opportunities for performance-based bonuses and commissions, depending on sales achievements.

Employee Discounts: Discounts on store products, allowing employees to purchase items at reduced prices.

Career Development: Opportunities for professional growth and advancement within the company, including training programs and mentorship.

Health Benefits: Access to health insurance plans, including medical, dental, and vision coverage, depending on the company’s offerings.

Paid Time Off: Accrued vacation days, sick leave, and paid holidays to support work-life balance and personal time.

Work Environment: A positive and collaborative work environment that fosters teamwork and mutual support.

Employee Recognition: Programs and incentives to recognize and reward outstanding performance and contributions.

Training and Development: Access to ongoing training and development programs to enhance skills and advance career prospects.