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Company Overview
Our client is a renowned Singapore-based education consultancy specializing in guiding students and families through the complex landscape of studying abroad. They offer personalized educational pathways, comprehensive guidance on admissions processes, and insightful career advice. With a focus on integrity and excellence, our client has a reputation for empowering students to reach their full potential.
Job Description
The Administration & Case Manager (100% remote) plays a vital role in supporting the organization's daily operations and managing cases effectively. This role involves handling administrative tasks, coordinating with students, parents and educational institutions, and ensuring smooth communication throughout the application process.
Responsibilities
- Manage the student application process, including gathering school requirements, creating application accounts, submitting student information, and coordinating schedules
- Collect data, verify documents, register for tests, organize info sessions and interviews, submit applications, manage school enrollment, and handle visa applications
- Perform comprehensive research and assess the gathered information to develop conclusive analyses
- Assist in organizing school fairs and regular seminars, including managing the procurement of materials, tracking registration records, and coordinating with stakeholders
- Liaise with students, parents, and educational institutions to provide updates, gather information, and resolve any issues
Requirements
- Bachelor’s degree in Business Administration, Education, or a related field preferred
- Previous experiences in case management, administration, or a similar role in an education consultancy
- Proficiency in Microsoft Office Suite, particularly Excel (advanced knowledge of spreadsheets is required). Familiarity with CRM software is a plus
- Fluent in Chinese and English (Thai Language is a plus), with excellent written and verbal communication skills in both languages
- Stable, mature, highly organized with excellent problem-solving skills and nimble to fast-paced environment
If you’re eager to contribute your passion and expertise to an energetic team, apply now and help our client shape the future of their industry!
