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Content Moderator

Salary undisclosed

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Job Description

Position : Content Moderator

Permanent Job

Rotational Shift (5 days working)

Location: Kuala Lumpur Malaysia

Date of Joining: Nov -2024

Company will provide Visa, Flight ticket & Initial accommodation to the applicant.

Job Description

  • You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe.
  • Review and moderate user-generated content, including text, images, and multimedia, often of a graphic nature, controversial, offensive, inappropriate or misleading.
  • Ensure that all content moderation activities are conducted in accordance with company policies and standards.
  • Address user inquiries and concerns professionally and efficiently, providing excellent customer support.
  • Stay updated on industry trends, Company policies, and best practices to enhance moderation processes.
  • Candidate Requirements
  • Effective written and verbal communication skills.
  • Any field of graduation / Fresher & Experience both eligible.

  • Preferred candidates

    • Valid & Ready passport with bachelor's degree elegible.
    • Fresher, Previous experience in content moderation, customer service or a related field is an advantage.
    • Our clients prefer to operate in a 24/7 business environment and to support them we need candidates who are open to work as required above.