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Job Description
Position : Content Moderator
Permanent Job
Rotational Shift (5 days working)
Location: Kuala Lumpur Malaysia
Date of Joining: Nov -2024
Company will provide Visa, Flight ticket & Initial accommodation to the applicant.
Job Description
- You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe.
- Review and moderate user-generated content, including text, images, and multimedia, often of a graphic nature, controversial, offensive, inappropriate or misleading.
- Ensure that all content moderation activities are conducted in accordance with company policies and standards.
- Address user inquiries and concerns professionally and efficiently, providing excellent customer support.
- Stay updated on industry trends, Company policies, and best practices to enhance moderation processes.
- Candidate Requirements
- Effective written and verbal communication skills.
- Any field of graduation / Fresher & Experience both eligible.
Preferred candidates
- Valid & Ready passport with bachelor's degree elegible.
- Fresher, Previous experience in content moderation, customer service or a related field is an advantage.
- Our clients prefer to operate in a 24/7 business environment and to support them we need candidates who are open to work as required above.
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