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Customer Success Management - Specialist

Salary undisclosed

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Who We Are:

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Job responsibilities:


  • Coach, manage, and develop the next generation of sales leaders

  • Drives sales team performance by directly managing Digital Inside Sales sellers and setting KPI targets

  • Conduct group and individual sales meetings on a regular cadence

  • Implement effective sales and messaging strategies for each team member by creating individualized performance plans to support their continued success

  • Provide input to Sales and Program leadership, sharing market trends and customer feedback to drive future sales

  • Generate weekly data analysis and reporting

  • Owns team performance against sales targets; implements sales execution process

  • Previous sales management leadership experience

  • Extensive sales reporting experience and knowledge


  • Priority Skill:

    Sales Management

    Basic Qualifications:


  • Minimum of 5 years’ experience in sales or lead generation

  • Minimum of 3 years team lead/manager experience

  • Language(s) Required: English - minimum level C1 required.


  • Preferred Qualifications:


  • Bachelor’s degree in related field

  • Obtained Microsoft cloud certificate: Microsoft Azure Fundamentals (AZ-900) and/or Microsoft 365 Fundamentals (MS-900) will be an advantage.

  • Fluency with data analytic tools (Salesforce, Power BI, Tableau) and experience using CRM systems and prospecting tools