Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Game Customer Service

Salary undisclosed

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Linkedn
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We are seeking a Game Customer Service to join our client's team. In this role, you will be the first point of contact for our players, providing assistance with game-related inquiries and technical support. This is an onsite position based in Kuala Lumpur, Malaysia.

Key Responsibilities:
  • Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.
  • Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries.
  • Provide guidance and support to players on game rules, strategies, and promotions.
  • Document and track player interactions and issues using our designated customer support tool.
  • Collaborate with other teams, including the development and quality assurance teams, to escalate and resolve complex player issues.
  • Proactively monitor player feedback and identify trends or recurring issues to inform product improvements and updates.
  • Maintain a high level of product knowledge and stay up to date with game updates, new features, and promotions.
  • Contribute to developing and improving customer support processes and resources.


Requirements:
  • Min 1 - 3 years of experience.
  • Fluently speaking in English and Mandarin.
  • Previous experience in a customer service role, preferably in the gaming industry.
  • Excellent writing and verbal communication skills in English.
  • Strong problem-solving skills and the ability to think critically in a fast-paced environment.
  • Empathy and patience when dealing with player concerns or frustrations.
  • Basic technical knowledge and proficiency in using customer support tools and software.
  • Ability to work independently and collaboratively as part of a team.
  • Flexibility to work shifts, including weekends and holidays, is required as a night shift agent of 24/7 support.
  • Passion for gaming and an understanding of online gaming culture and trends.