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- Well known MNC in the chemical industry|Attractive remuneration packages
Our client is an established MNC in the chemical industry. They are currently looking for highly capable individuals to grow them to further heights.
Job Description
- Provide technical expertise and support to customers regarding the application, performance, and handling of chemical products.
- Troubleshoot and resolve product-related issues to ensure customer satisfaction and optimal product performance.
- Conduct on-site product trials, ensuring chemical products meet customer requirements in various applications.
- Deliver technical training and presentations to customers and internal teams on product use, safety protocols, and best practices.
- Collaborate with the R&D team to develop customized product solutions and improve existing formulations based on customer feedback.
- Assist the sales team with technical support during customer meetings, product demonstrations, and presentations.
- Conduct field tests and performance evaluations of products, providing insights for potential product improvements.
- Manage and resolve customer complaints by conducting root cause analysis and providing technical after-sales support.
- Stay updated on industry trends, emerging technologies, and competitor products to maintain a competitive edge and provide innovative solutions.
- Ensure all products meet industry regulations and safety standards, advising clients on proper handling and storage procedures.
- Bachelor's degree in Chemistry, Chemical Engineering or a related field.
- 2+ years of experience in a technical service or product management role, preferably in the chemical industry.
- Strong understanding of chemical and machinery.
- Excellent problem-solving and analytical skills.
- Strong communication and presentation skills to effectively interact with clients, internal teams, and cross-functional departments.
- Ability to work independently and as part of a team, with a customer-centric approach.
- Strong opportunities for growth
- Attractive remuneration packages
Quote job ref: JN-092024-6534586
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