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Job Description
SALES AND MARKETING: -
i)CASH MANAGEMENT:-
Responsibilities
SALES AND MARKETING: -
i)CASH MANAGEMENT:-
Qualifications
SALES AND MARKETING: -
i)CASH MANAGEMENT:-
SALES AND MARKETING: -
- To build the store forecast for a calendar month/year and/or to achieve the forecast built by the head office sales and marketing team.
- To monitor the daily forecast and to mobilize store team to achieve the sales forecast.
- To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to head office team on exchange rates, service charges, offers, products, etc.
- To plan and conduct activities within store premises and to conduct marketing at factories, dormitories, customers’ work-station, night market, etc.
- To co-ordinate with store team to conduct monthly meetings and discussions
- To ensure the store has adequate marketing and promotional materials like flyers, buntings, posters, Ria rewards and stationaries required to conduct remittance/money exchange business.
- Be proactive, focusing on attracting customers and ensure to instill the attitude into the team members of the store you are in charge of.
- To work with store team to improve the store’s P & L.
i)CASH MANAGEMENT:-
- To monitor and record the cash movement in the store vault/smart safe.
- To ensure all cash movements are properly recorded and balance at all times and at the end of day before closing.
- Contact security Company’s personnel to arrange for transportation of cash whenever necessary.
- To verify the billing invoice issued by security co relating to cash in transit before Accounts Department making payment.
- Ensure any cash in transit and cash in premises always within the Company insurance limit.
- Ensure no cash shortage, excesses or posting errors.
- Submit your daily works report to the Management.
- Be responsible in ensuring the Store activities under the Store in- charge is in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines.
- To prepare & Plan monthly duty rooster for your Store staff i.e. scheduling on relief arrangements and rotation.
- To conduct staff recruitment when & where necessary for your Store
- To upkeep & monitor your staff record i.e. Attendance, Medical Leave, Annual Leave
- To conduct periodically performance appraisal due for confirmation, reassignment & promotion as forms provided
- To conduct induction program & on job training for new staff when & where necessary
- To submit forthcoming monthly Staff Scheduling /Duty Roster to Human Resource Dept. (HQ) on or before 30 th on the same month.
- To submit monthly overtime report to Human Resource Dept. (HQ) on or before 24th of the following month.
- Keep the uniform clean and in good condition and use it during working hours while you are performing your functions.
- To upkeep record on the renewal of Premise Business License, Bank Negara License, & Tenancy Agreement.
- Display licenses of BNM, Local Authority, BNM Guidelines and Agong’s, Prime Minister’s, Chief Minister’s Portraits’
- To upkeep on the safety and security of the Store office: --ensuring that the alarm system is tested on weekly basis & a record will be reserved for audit purpose. -ensuring that premises is locked & alarm is set at all times after office hours - a set of keys must be extended to Regional & Head Office (HR Dept.)
- To submit & provide report to Human Resource Dept. (HQ) in the event of any insurance claims pertaining to thief or robbery, calamity, staff accident, damages due to negligence, and etc.
- Upkeep the housekeeping of the Store premises (clean and in order).
- To prepare monthly statement petty cash reimbursement claims and submit to Accounts Dept. (HQ)
- To conduct regular self-audit exercise as to ensure that every process and transaction is in compliance with Company’s Policies & Procedures.
- To greet and friendly service to the customers
- To assist customer to resolve his/her inquiries/complaints
- To brief the customers about the products and promotions and to convert new customers to loyal customers.
- To be polite and give quick assistance to the customers who is over the phone.
Responsibilities
SALES AND MARKETING: -
- To build the store forecast for a calendar month/year and/or to achieve the forecast built by the head office sales and marketing team.
- To monitor the daily forecast and to mobilize store team to achieve the sales forecast.
- To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to head office team on exchange rates, service charges, offers, products, etc.
- To plan and conduct activities within store premises and to conduct marketing at factories, dormitories, customers’ work-station, night market, etc.
- To co-ordinate with store team to conduct monthly meetings and discussions
- To ensure the store has adequate marketing and promotional materials like flyers, buntings, posters, Ria rewards and stationaries required to conduct remittance/money exchange business.
- Be proactive, focusing on attracting customers and ensure to instill the attitude into the team members of the store you are in charge of.
- To work with store team to improve the store’s P & L.
i)CASH MANAGEMENT:-
- To monitor and record the cash movement in the store vault/smart safe.
- To ensure all cash movements are properly recorded and balance at all times and at the end of day before closing.
- Contact security Company’s personnel to arrange for transportation of cash whenever necessary.
- To verify the billing invoice issued by security co relating to cash in transit before Accounts Department making payment.
- Ensure any cash in transit and cash in premises always within the Company insurance limit.
- Ensure no cash shortage, excesses or posting errors.
- Submit your daily works report to the Management.
- Be responsible in ensuring the Store activities under the Store in- charge is in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines.
- To prepare & Plan monthly duty rooster for your Store staff i.e. scheduling on relief arrangements and rotation.
- To conduct staff recruitment when & where necessary for your Store
- To upkeep & monitor your staff record i.e. Attendance, Medical Leave, Annual Leave
- To conduct periodically performance appraisal due for confirmation, reassignment & promotion as forms provided
- To conduct induction program & on job training for new staff when & where necessary
- To submit forthcoming monthly Staff Scheduling /Duty Roster to Human Resource Dept. (HQ) on or before 30 th on the same month.
- To submit monthly overtime report to Human Resource Dept. (HQ) on or before 24th of the following month.
- Keep the uniform clean and in good condition and use it during working hours while you are performing your functions.
- To upkeep record on the renewal of Premise Business License, Bank Negara License, & Tenancy Agreement.
- Display licenses of BNM, Local Authority, BNM Guidelines and Agong’s, Prime Minister’s, Chief Minister’s Portraits’
- To upkeep on the safety and security of the Store office: --ensuring that the alarm system is tested on weekly basis & a record will be reserved for audit purpose. -ensuring that premises is locked & alarm is set at all times after office hours - a set of keys must be extended to Regional & Head Office (HR Dept.)
- To submit & provide report to Human Resource Dept. (HQ) in the event of any insurance claims pertaining to thief or robbery, calamity, staff accident, damages due to negligence, and etc.
- Upkeep the housekeeping of the Store premises (clean and in order).
- To prepare monthly statement petty cash reimbursement claims and submit to Accounts Dept. (HQ)
- To conduct regular self-audit exercise as to ensure that every process and transaction is in compliance with Company’s Policies & Procedures.
- To greet and friendly service to the customers
- To assist customer to resolve his/her inquiries/complaints
- To brief the customers about the products and promotions and to convert new customers to loyal customers.
- To be polite and give quick assistance to the customers who is over the phone.
Qualifications
SALES AND MARKETING: -
- To build the store forecast for a calendar month/year and/or to achieve the forecast built by the head office sales and marketing team.
- To monitor the daily forecast and to mobilize store team to achieve the sales forecast.
- To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to head office team on exchange rates, service charges, offers, products, etc.
- To plan and conduct activities within store premises and to conduct marketing at factories, dormitories, customers’ work-station, night market, etc.
- To co-ordinate with store team to conduct monthly meetings and discussions
- To ensure the store has adequate marketing and promotional materials like flyers, buntings, posters, Ria rewards and stationaries required to conduct remittance/money exchange business.
- Be proactive, focusing on attracting customers and ensure to instill the attitude into the team members of the store you are in charge of.
- To work with store team to improve the store’s P & L.
i)CASH MANAGEMENT:-
- To monitor and record the cash movement in the store vault/smart safe.
- To ensure all cash movements are properly recorded and balance at all times and at the end of day before closing.
- Contact security Company’s personnel to arrange for transportation of cash whenever necessary.
- To verify the billing invoice issued by security co relating to cash in transit before Accounts Department making payment.
- Ensure any cash in transit and cash in premises always within the Company insurance limit.
- Ensure no cash shortage, excesses or posting errors.
- Submit your daily works report to the Management.
- Be responsible in ensuring the Store activities under the Store in- charge is in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines.
- To prepare & Plan monthly duty rooster for your Store staff i.e. scheduling on relief arrangements and rotation.
- To conduct staff recruitment when & where necessary for your Store
- To upkeep & monitor your staff record i.e. Attendance, Medical Leave, Annual Leave
- To conduct periodically performance appraisal due for confirmation, reassignment & promotion as forms provided
- To conduct induction program & on job training for new staff when & where necessary
- To submit forthcoming monthly Staff Scheduling /Duty Roster to Human Resource Dept. (HQ) on or before 30 th on the same month.
- To submit monthly overtime report to Human Resource Dept. (HQ) on or before 24th of the following month.
- Keep the uniform clean and in good condition and use it during working hours while you are performing your functions.
- To upkeep record on the renewal of Premise Business License, Bank Negara License, & Tenancy Agreement.
- Display licenses of BNM, Local Authority, BNM Guidelines and Agong’s, Prime Minister’s, Chief Minister’s Portraits’
- To upkeep on the safety and security of the Store office: --ensuring that the alarm system is tested on weekly basis & a record will be reserved for audit purpose. -ensuring that premises is locked & alarm is set at all times after office hours - a set of keys must be extended to Regional & Head Office (HR Dept.)
- To submit & provide report to Human Resource Dept. (HQ) in the event of any insurance claims pertaining to thief or robbery, calamity, staff accident, damages due to negligence, and etc.
- Upkeep the housekeeping of the Store premises (clean and in order).
- To prepare monthly statement petty cash reimbursement claims and submit to Accounts Dept. (HQ)
- To conduct regular self-audit exercise as to ensure that every process and transaction is in compliance with Company’s Policies & Procedures.
- To greet and friendly service to the customers
- To assist customer to resolve his/her inquiries/complaints
- To brief the customers about the products and promotions and to convert new customers to loyal customers.
- To be polite and give quick assistance to the customers who is over the phone.
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