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JOB SUMMARY:
This Sales Coordinator will be highly responsible on ensuring day to day fulfillment of orders delivery and documentation operation into Hong Kong and Southeast Asian countries.
This position requires an ability with high proficiency on Data Management, Microsoft Office and ERP system (Netsuite) with strong follow-up skill to ensure administrative and documentation workflow is timely and accurately delivered. This position will involve working closely with various stakeholders to ensure that berries are delivered timely according to the customers’ request as well as providing day to day updates and communication to customers with regards to their orders. This is critically important to further expand the footprint of Driscoll's in the Southeast Asia and Hong Kong markets.
This professional involve working very closely with the Import Coordinator as well as under the lead of Sales Operations Manager to manage the day to day workflow of customers’ order fulfillment, communication, documentation process, system process and providing low level of analytic work to enhance customers’ order fulfillment management of Driscoll’s berry patch, leading to sustainable and profitable growth from our existing customer base, and to continually rationalize and improve customer portfolio upon strategic assessment. Close communication with customers is an important day to day work on providing updates of customers’ order status. This professional is part of the DOC EM team in providing administrative support to the wider organization of DOC EM.
JOB QUALIFICATIONS:
- 1+ years of experience in fresh fruit business, with export and import business experience
- A person of unquestionable integrity who can assimilate our company values and demonstrates them in everyday application
- Proficiency in English writing and communication
- Bilingual English/Chinese communication skills preferred
- Proficiency in Microsoft office applications
- Strong follow-Up skills
- Effective communication skills
- Problem solving skills
- Ability to adapt to fast-paced workflow environment
- High level of data accuracy is required
- Off-office hours work may be required, including weekends and public holidays, however, work time flexibility will be strongly performed.
- Experience with ERP (NetSuite or similar) will be preferred
RESPONSIBILITIES INCLUDE:
- Day to day work related to documentation process and system processes.
- Reviewing and reconciling of customers’ order against actual shipped
- Consolidation of customers’ orders in a neat and tidy manner for all order request
- Providing timely updates to customers on orders status
- Attending to customers enquiries relating to order changes in a timely manner
- Creating and Managing customers ordering workbook
- Ensuring sales order pricing is consistent with information provided by commercial team
- Internal stakeholders’ day to day communication on workflow fulfilment
- External stakeholders’ day to day communication on workflow fulfilment
- Acting as coverage for Import Coordinator when away and vice versa
- This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job's responsibilities. At Driscoll’s, all our jobs include broad responsibilities for continually improving the processes we use to develop our products.
ABOUT DRISCOLL’S
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries, and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing fresh, beautiful and delicious berries. Our values of passion, humility, and trustworthiness have guided our mission to delight consumers around the world.
Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners. Driscoll’s is the trusted brand for Only the Finest Berries . For more information, please visit our website at
www.driscolls.com
JOB SUMMARY:
This Sales Coordinator will be highly responsible on ensuring day to day fulfillment of orders delivery and documentation operation into Hong Kong and Southeast Asian countries.
This position requires an ability with high proficiency on Data Management, Microsoft Office and ERP system (Netsuite) with strong follow-up skill to ensure administrative and documentation workflow is timely and accurately delivered. This position will involve working closely with various stakeholders to ensure that berries are delivered timely according to the customers’ request as well as providing day to day updates and communication to customers with regards to their orders. This is critically important to further expand the footprint of Driscoll's in the Southeast Asia and Hong Kong markets.
This professional involve working very closely with the Import Coordinator as well as under the lead of Sales Operations Manager to manage the day to day workflow of customers’ order fulfillment, communication, documentation process, system process and providing low level of analytic work to enhance customers’ order fulfillment management of Driscoll’s berry patch, leading to sustainable and profitable growth from our existing customer base, and to continually rationalize and improve customer portfolio upon strategic assessment. Close communication with customers is an important day to day work on providing updates of customers’ order status. This professional is part of the DOC EM team in providing administrative support to the wider organization of DOC EM.
JOB QUALIFICATIONS:
- 1+ years of experience in fresh fruit business, with export and import business experience
- A person of unquestionable integrity who can assimilate our company values and demonstrates them in everyday application
- Proficiency in English writing and communication
- Bilingual English/Chinese communication skills preferred
- Proficiency in Microsoft office applications
- Strong follow-Up skills
- Effective communication skills
- Problem solving skills
- Ability to adapt to fast-paced workflow environment
- High level of data accuracy is required
- Off-office hours work may be required, including weekends and public holidays, however, work time flexibility will be strongly performed.
- Experience with ERP (NetSuite or similar) will be preferred
RESPONSIBILITIES INCLUDE:
- Day to day work related to documentation process and system processes.
- Reviewing and reconciling of customers’ order against actual shipped
- Consolidation of customers’ orders in a neat and tidy manner for all order request
- Providing timely updates to customers on orders status
- Attending to customers enquiries relating to order changes in a timely manner
- Creating and Managing customers ordering workbook
- Ensuring sales order pricing is consistent with information provided by commercial team
- Internal stakeholders’ day to day communication on workflow fulfilment
- External stakeholders’ day to day communication on workflow fulfilment
- Acting as coverage for Import Coordinator when away and vice versa
- This job description is intended to describe the general nature of the work performed by employees in this job. It is not an exhaustive list of all the job's responsibilities. At Driscoll’s, all our jobs include broad responsibilities for continually improving the processes we use to develop our products.
ABOUT DRISCOLL’S
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries, and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing fresh, beautiful and delicious berries. Our values of passion, humility, and trustworthiness have guided our mission to delight consumers around the world.
Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – meaning, no GMOs. From farm-to-table, we focus on delivering a high quality, premium berry experience with our many supply chain partners. Driscoll’s is the trusted brand for Only the Finest Berries ™. For more information, please visit our website at
www.driscolls.com
