Thunderhead Development and Support
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Job Description:
Technical:
• Minimum 4 years experience using Thunderhead NOW or Smartcomms systems.
• HTML coding experience.
• Javascript experience.
• Proactive monitoring and alerting of operational stability risks to mitigate system interruption
and high severity incidents.
• Investigate, diagnose, estimate and permanently fix application issues.
• Work closely with Allianz Technology teams to ensure that applications are executing correctly
and efficiently on platforms provided.
• Collaborate with peers. Mentor / Coach more junior team members.
• Good understanding of service orientated architecture techniques and technologies, continuous
integration practices (Jenkins/UCD/Bamboo, Subversion/GIT, Maven), configuration management
(code branching, merging, retrofitting) and system development life cycle (SDLC).
• Solid experience in a complex IT environment.
• Competency in IT delivery approaches (Waterfall and Agile).
Leadership:
• Must be proactive, responsive and good at relationship building.
• Excellent communication (verbal and written), documentation, and time management skills.
• Strong focus on customer support and communication, proactiveness is a must.
• Insurance / Financial Services Domain Competencies & Experience.
• Good understanding of policy / claims lifecycle.