Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Quality Auditing Representative - Sales

Salary undisclosed

Apply on

Linkedn
Original
Simplified
About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Visit us at www.accenture.com.

Roles & Responsibilities
  • Activity – Scorecard assessment of agents against client and DIS standards, focused on Quality and individual capabilities. Reporting and feedback generated used in agent coaching prioritization, team and market trending, and program level messaging adjustments. Also assists in agent coaching, role plays, progress tracking and agent certification aligned with Quality standards.

  • Target audience – Engages with SM/PM, Learning and Development and Delivery Excellence. Potential client account management or stakeholder involvement.

  • Messaging – Drives structure/cadence of agent assessment, enforces CRMgmt/Sales Mgmt/Client quality criteria, assesses agent adherence & provides coaching + messaging guidance / reporting and analytics to sales & delivery management.

  • Product/Offering focus – Demonstrates knowledge of client product portfolio in order to align sales support or business partner resources with appropriate competencies

  • Qualification/Sales Stage – 0-100% per motion needs

  • Deliverable – Delivers scorecard assessments, feedback and coaching, performance reporting/analytics, missed criteria, trending & quality tracking.


    • Qualifications and Experience:
  • Education – Bachelor’s degree is required, Professional Sales & Account Management is preferred

  • Experience – 3 - 4 years of Sales and/or marketing experience is required, industry sales highly preferred. Analytics and reporting skills required

  • Languages – Fluent in English

  • Tools/Systems – Fluency with basic productivity tools (Outlook, O365,Web Conferencing tools) and experience using CRM systems required, experience using Reporting Tools (PowerBI, Excel, PowerApps, and etc.)
    • Similar Jobs