Enablement Manager (Global Product Services, ISG)

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Service Portfolio Information (Infrastructure Services Group ISG)

• Support Services
• Configuration Services
• Deployment Services
• Sustainability Services
  
  

Key Objectives Of Role

• New Service Offerings
• Primary AP focal to global team and AP markets for offering rationalization and development
• Last mile go-to-market enablement for readiness to sell. Includes resolving last-mile issues, and ensuring seller and part number readiness
• Markets launches with business ramp-up activities. Alignment of stakeholders to activate sales motions
• Offering Localization
• Localize offering delivery for competitiveness where appropriate
• Localize articulation and competitive assertion in AP markets and segments
• Align asset localization for enablement and campaign support
• Portfolio Monetization
• Meet annual portfolio revenue and profit targets through optimized portfolio mix
• Achieve annual revenue and growth targets of stipulated hero offerings
• Achieve time-to-revenue targets of new hero offerings
• Business BMS
• Analyze and BMS sales motions components to identify issues and optimize business ramp-up
• Deliver business intelligence and actionable recommendations to stakeholders to enhance business performance.
• Streamline sales motions to maximize sales productivity and effectiveness
• SME Support
• Day-to-day support to extended AP stakeholders and teams for offerings
• Level 2 support for sales and opportunity pursuit
• Serve as portfolio SME for organization transformation projects impacting the portfolio
  
  

Key Measurements (Business KPIs)

• Annual portfolio revenue and profit targets
• Annual revenue and growth targets of hero offerings
• Time-to-revenue targets of new hero offerings
  
  

Geography Coverage (13 Markets)

• Australia
• New Zealand
• Japan
• India
• Indonesia
• Malaysia
• Philippines
• Singapore
• Thailand
• Vietnam
• Hong Kong
• Taiwan
• Korea
  
  

Collaboration Matrix

Reporting into Director, Portfolio Enablement Business Management Team (AP Services Solutions Services Group), the candidate will play a crucial role in our matrix organization, collaborating effectively to drive success. This involves collaborating with the following extended teams and functions to foster alignment, synchronize efforts, and collectively drive success.

• Global services offering development team
• Global services product marketing team
• Global services training team
• Global strategic programs team
• AP and local sales and delivery teams
• AP services business management team
• AP campaign marketing team
• Corporate functions such as legal, operations, finance
  
  

Competences Required

This role requires a blend of the following skills and competencies.

• Knowledge and experience with assigned portfolio, including service offering expertise and AP competitive landscape
• Mastery in crafting compelling sales narratives with assigned portfolio for AP markets and customer segments in order to drive positioning, revenue and market share gains
• Excellent communication skills across executive and operational levels
• Strong critical thinking and analytical abilities, with the capacity to articulate points succinctly and impactfully
• A team player with collaborative skills suited for a matrix organization
• Demonstrated accountability and proficiency in working independently
• English language fluency is essential, with proficiency in additional languages being advantageous (eg ASEAN languages and Japanese)
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.