Technical SalesService Delivery Operations Lead

Descriptions

This role expects you to be the SDL where the primary agenda will be to drive client business outcomes across all agreed geographies. Ensure that all processes are followed and any deviations are called out with CAL & Client in sync. You will need to align with Business Operations vertical and help supervise day to day operational and administrative activities, ensuring that all processes are followed/executed and that deadlines are met.

You will be leading a sales team which is responsible for achieving specific goals and meet specific success criteria at the specified time. You will need to be focused on utilizing process and organizational knowledge to assist the teams in collaborating across the organization and identify continuous improvement activities that would contribute to improved sales performance.

Main Responsibilities

Required to identify and assess complex problems for area of responsibility. The person would need to create solutions in situations in which analysis requires an in-depth evaluation of variable factors. Work with client stakeholders to form strategies across geographies of the project to ensure the desired outcomes

Requires adherence to strategic direction set by senior management when establishing near term and long term goals

Interaction would be with senior management within client and within Accenture, involving matters that may require acceptance of an alternate approach. Business expertise in facilitating decision making for any point and keep leadership engaged of any deviation

Will need to act independently to determine methods and procedures on new assignments. Decisions individuals at this role makes have a major day to day impact on area of responsibility.

Accountable for managing multiple teams across locations

Provide consultative advice to Businesses to help grow their businesses and achieve their objective

Required Skills

Ability to solve problems, Creative thinking to find solutions, Strategic Planning, Storytelling & Analytical skills

Experience handling large/medium sized teams and/or work efforts.

12+ years of IT Sales leadership experience required

Develop and execute strategic sales plans to achieve company revenue goals and expand market presence in the IT sector.

Lead and motivate a team of sales professionals, providing coaching, guidance, and performance management to drive results.

Build and maintain strong relationships with key clients and partners, understanding their needs and delivering tailored solutions to meet their business objectives.

Identify new business opportunities, market trends, and competitive threats, and develop strategies to capitalize on them.

Collaborate with cross-functional teams, including marketing, product development, and customer success, to ensure alignment and maximize sales opportunities.

Monitor sales performance metrics, analyze data, and provide regular reports and insights to senior management.

Proven track record of exceeding sales revenue targets

to manage complex sales cycles

to sell multiyear enterprise agreements

record selling six-or-seven figure deals

to build and maintain relationships with executives

critical thinking and problem solving skills

communications and presentations skills