Training Manager

Reporting to the Human Resources Manager, the Training Manager shall be responsible for the:

• Ensure that all new employees attend the Hotel Orientation program
• Conduct training needs analysis of the hotel and departments.
• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.
• Design, produce and implement training programs to meet specific department/hotel needs.
• Prepare and administer the training calendar on a regular basis.
• Ensure all staff receive ongoing training in
• Facilitate management training programs.
• Source and obtain specialist assistance to conduct training when needed.
• Monitor all training activities conducted on and off site.
• Liaise with educational institutions conducting hospitality training courses.
• Maintain an up-to-date record of suppliers’ training resources.
• Administer the training budget and purchase training materials as required.
• Ensure that all associates comply with the brand standards.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Manage the administration of trainees and apprentices on the property.
• Organise employees welfare activities.

To carry out any other duties and responsibilities as assigned.

Requirements

• Diploma or relevant qualification. Discipline in Hospitality studies is preferred.
• Minimum 3 years of related working experience in the hotel industry.
• Have experience in Learning & Development or similar function.
• Good communication skills.
• Good presentation skills and stand-up training experience.
• Excellent coordination and organization ability.