Epicareer Might not Working Properly
Learn More

Ecommerce Coordinator

Salary undisclosed

Apply on


Original
Simplified

Company Description

We work 9 AM to 6 PM, Monday to Friday, with a smart casual dress code in an air-conditioned, open-space office. We promote work-life balance, open communication, and offer promotions, supported by a review system.

Role Description

This is a full-time on-site role for an e-commerce coordinator at High Cultured HQ in Sungai Buloh. The eCommerce Coordinator will assist with administrative tasks and support both operational and marketing functions to ensure the smooth running of online sales platforms. Responsibilities include managing day-to-day operations, overseeing inventory management, handling customer service inquiries related to eCommerce orders, and implementing marketing promotions and campaigns. This role is crucial for maintaining operational efficiency and supporting marketing efforts to drive online sales.

Responsibilities:

  • E-commerce: Support in fast-growing e-commerce sales & operations and delivering professional customer service promptly.
  • Product & Inventory: Assist in optimizing and updating product listing and visibility on all online channels (Website, Shopee, TikTok).
  • Backup Livestream: Contribute to developing company TikTok Live and presence.
  • Order Fulfilment: Support in order fulfilment and ensure they are collected by the courier on time.
  • Campaigns: Coordinate with the marketing team to implement promotional campaigns and external parties.
  • Social Media Updates: Contributing creative content and maintaining active social media channels.
  • Report: Analyze sale data and generate reports to support decision-making.
  • Assist with relevant e-commerce marketing work where necessary.

Qualifications

  • Possess a Diploma in Marketing, Business, or 1-year working experience in equivalent fields.
  • Customer Service and Communication skills
  • Strong attention to detail and organizational skills
  • Experience with e-commerce platforms and online sales
  • Excellent interpersonal and communication skills
  • Ability to work collaboratively in a team environment
  • Knowledge of digital marketing strategies is a plus
  • Proficient in Microsoft Office Suite (Excel,PPT, Words)