Assistant Restaurant General Manager
Salary undisclosed
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Position Overview:
The Assistant Restaurant General Manager (Gordon Ramsay Bar & Grill) will play a pivotal role in ensuring the smooth operation of our fine dining establishment. This position involves overseeing front-of-house operations, delivering exceptional customer service, managing financials, and leading staff training and development. The ideal candidate will have extensive experience in fine dining, a deep understanding of beverage management, and a strong ability to motivate and manage a team in a high-pressure environment.
Key Responsibilities:
Operational Management:
- Oversee front-of-house operations, ensuring seamless service and maintaining high-quality standards.
- Manage beverage inventory, purchasing, and cost control, while creating and updating beverage menus.
- Knowledge on bar & Beverage management.
Customer Service:
- Assist guests with menu selections and inquiries, and professionally resolve any complaints.
- Engage with guests to enhance their dining experience.
Staff Training & Development:
- Train and educate service and bar teams on menu offerings, wine knowledge, beverage preparation, and customer service best practices.
Financial Management:
- Manage budgets, control costs, and implement strategies to ensure profitability while maintaining high service standards.
Regulatory Compliance:
- Stay informed on health, safety, and liquor licensing regulations, ensuring the restaurant complies with all legal requirements.
Team Leadership:
- Foster a positive work environment, manage staff scheduling and performance, and collaborate with kitchen and hotel management for events and promotions.
Communication:
- Demonstrate strong verbal and written communication skills to effectively interact with guests and staff.
Trend Analysis & Marketing:
- Stay updated on industry trends to continually enhance the beverage program.
- Develop and implement marketing strategies to promote beverage offerings and drive sales.
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