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Payment Collection Operation (Fintech)

Salary undisclosed

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About The Company

Our client is a world-renowned fintech company, a world-leading internet open platform with strong presence globally.

Why Should You Apply For The Job

  • Working in fast growing multi-national company with strong presence in Malaysia.
  • Great career exposure and personal development opportunity.
  • Good remuneration package, and working in a young and vibrant environment.

Job Description

We are looking for a Payment Collection Operation to support our Global Payment Collection Operation Team.

  • Responsible for Global Payment and Collection operations including answering daily queries, investigate and diagnose abnormal transactions, risk controls, and SLA assurance.
  • Monitor payment and collection transaction risks and identify and provide solutions to potential risks based on the data.
  • Understand needs of clients and business and work closely with other teams to streamline operation processes.
  • Responsible for improving the automation and efficiency of operation, and client experience.
  • Evaluate the operation issues for new scenarios or products, deliver on requirements and lead implementation.
  • Implement SOP (Standard Operation Procedure) and OM (Operation Manual) for new scenarios, regulatory requirements and product/system upgrades.
  • Other ad hoc tasks as required.

Requirements

  • At least five years of relevant work experience in working cash management, project management and business procedure standardization and optimization, in international banks or financial institutions.
  • Good understanding of major global clearing and settlement clearing systems and understanding of the global compliance requirements.
  • Collaborative and inquisitive mindset.
  • Excellent communication skills and stakeholder management skills.
  • Prior management experience will be an added advantage.

If you have the above qualifications and is eager to apply, kindly send your updated CV/Resume to our consultant, Ms. Kelly via WhatsApp to 016-769 6881 or to her email: [email protected] for a sharing and discussion of this opportunity.