Supply Chain Specialist

The Position

• Managing company overall supply chain strategy operational in order to maximize the process efficiency throughout streamlining the procedures, and to enable organization compliance.
• Oversighting the 3rd party services providers in distribution & Logistics operation to performed in high services standards. To ensure 3rd Parties handle Organon products in a proper way and in compliance with Organon standards.

Responsibilities:

Manage Inbound Shipment

• Coordinate inbound shipments and track in transit stock movement
• Coordinate the direct drop/ Ex-warehouse shipments for Alliance business partners
• Responsible for Customs related compliance.
• Co-ordinate with Broker/ Partner for customs clearances and TAT within threshold limits
• Managing the inbound ship tracker and work closely with local regulatory, customer service and Shipping Team
• Coordinate import permit/ license to meet local regulatory and custom requirement
• Manage the inbound Temperature Excursion alarm and damage in a timely manner
• Act as In-market CCM Lead
• Oversee import document retention and electronic document storage in line with Organon Global Trade Compliance and customs requirements
• Submit Notifications of Insurance claim for inbound damaged product. Submit formal insurance claim for damaged product purchased during transit.
• Domestic freight management.

Maintain Quality Compliance

• Ensure compliance to Global operating and guidance. Eg. GDP, GDL 21.03/21.04, SBP, SOPs, GXP
• Co-ordinate product Admin Hold as cascaded from Regional Quality Team and In-Market Quality
• Co-ordinate product recall as directed by Local Regulatory and In-Market Quality Team
• Contribute to cold chain management compliance for import shipment and ensure compliance for domestic shipments
• Ensure 3PL's standards and training are kept up to date.
• Support in returning Product Quality Complaint (PQC) samples to Site Quality
• Facilitate 3PL, TMS, Domestic Transporter and GTC audit
• Support any ad hoc regional compliance project and survey
• Conduct domestic TLRA annually for transport of our goods

SCM Transactions and Co-ordinate Financial Processing

• Manage inventory transactions in SAP and accountable for stock accuracy.
• Manage returns from Distributors until destruction
• Managing OTC process, starting from following up PO, ensuring PO fulfilment, arranging transportation, and executing good issuance and billing
• Pricing maintenance - Coordinate for approved list price with GHH and work with BSC team for system pricing maintenance
• Support local planners for S&OP slides
• Review IQV on monthly basis on expired/expiring/damaged/LASO stock and ensure physical timely write-off and destruction process within the same month with destruction certificate obtained for record keeping.
• Review the artworks change tracker and work with 3PL to ensure the batches do not distribute beyond the RID date
• Raise the LASD Extension request to extend the sell by date whenever necessary.
• Raise Purchase Requisition on vendors for routine and non-routine D&L services
• Raise the Repackaging change request (RCR) for local redressing
• Liaise with MMD Operations and Quality for RCR approval
• Work with 3PL for repackaging/redressing
• Review the monthly invoices from vendors before submitting to BSC for payment release
• Assist in daily inventory reconciliation and prepare the month end stock reconciliation report
• Provide analysis for inventories at Distributors
• Monitor the damages and warehouse shortfall claims with 3PL
• Submit Notifications of Insurance claim for inbound damaged product. Submit formal insurance claim for damaged product purchased during transit
• Support Commercial team in Backorder Management
• Manage Branch Transfer between Central and East Malaysia Warehouses.

Manage Logistics Partners and Suppliers

• Manage and optimize relationship with key external customers/providers/partners e.g. 3PL, DISTRIBUTOR/$, El (Customs Broker), Global Freight Forwarders (e.g. K&N, DHL & 3PL), packaging supplier and local wholesalers etc.
• Oversee and provide guidance to El, 3PL and DISTRIBUTOR/customer service, warehousing and distribution activities
• Set up, monitor and report KPl's for service functions like Monthly Business Review (MBR) with 3PL, El and other GFF as required to keep track of performance and progress, resolve any ongoing issues and look for continual improvement opportunities
• Collaboration with IMQ (In-Market Quality). Proactively detect performance deviation and request partner/supplier to follow CAPA process within the defined timeframe to provide recommendations and solutions to resolve problems

Required Education, Experience, and Skills:

• Tertiary qualified preferably in Supply Chain, Logistics, Operations Management
• Minimum 5 years’ experience in Supply Chain Management, Network Optimization role, preferably in a large complex multinational organization
• Certification in APICS will be highly desired