TPMO Transformation Specialist (Contract)

Key Responsibilities:

1. Identify continuous improvement and transformation opportunities

• Engage with business units and teams to gain in-depth understanding of business processes.
• Engage stakeholders to understand issues and triggers and translate them into business requirements to provide a base for transformation initiatives
• Provide recommendation

1. Conduct feasibility studies on potential improvement initiatives and identify business benefits / customer (external and internal) benefits from implementation
2. Engage with Process Owner to gather and document comprehensive business requirements and co-develop solutions
3. Lead Project Management for the full project / Change Request cycle – from assessment >> requirement stage >> design stage >> administer development >> user test & acceptance >> implementation, control run and production run

• Perform end-to-end project delivery and rollout of various transformation initiatives working closely with business units to ensure alignment and successful implementation.
• Implement process re-engineering efforts within the entity via innovation and process enhancements and improvements to promote effectiveness & efficiency
• Lead the engagement with Senior Management, GO Service Partner Head, vendors and consultants to ensure smooth delivery of projects.

1. Lead the benefit delivery plan post implementation

• Strategise, plan and oversee benefits-related projects within RHB, from initial ideation through to completion to ensure successful completion & roll-out of benefits packages.
• Lead and develop communication and change management activities to maximize employee adoption of new benefits programs in RHB.
• Provide initial communications on benefits programs & changes and preparing informational documents to encourage adoption and familiarization by employees.

1. Lead and coach project team members

Requirements:

• Bachelor Degree either in financial management/ accounting, engineering and business related areas
• Certification in relevant area will be value added (eg. Lean Six Sigma, PMP, PMI, Agile)
• Minimum 5 to 8 years in any of the following:
• FIs/Consultancy/MNC/banking operations and processes
• FIs//Consultancy/MNC/banking related digital tools/automated solutions
• On line marketplace/ platform trend and latest practices
• Experienced in project management mainly in process improvement and system implementation. Able to empower teams & make decisions effectively
• Ability to delegate work effectively
• Well informed on the developments in the relevant domain
• Understanding of key bank processes
• Good problem solving and analytical skills
• Innovative and creative thinking
• Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
• Ability to collaborate with squad members & Squad Leads

*Please note that this is a contract role.