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Change Consultant

Salary undisclosed

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i. Scope of Work

  • Overseeing and leading any change management projects, including the researching, implementation, and assessment from start to finish.
  • Managing communications and views internally.
  • Creating and conducting the coaching and training sessions, including e-learning.
  • Understanding the objectives and being able to project these in the classes.
  • Understanding sales initiatives and prospects, being involved in internal sales meetings.
  • Ensuring project goals are met and executed by working with numerous internal resources.
  • Mentoring and supporting junior team members and assigning tasks where relevant.
  • Ability to acknowledge and address any client issues and resolve these with the intent of exceeding client expectation.
  • Helping with and leading on any colleague engagement programmers to do with internal change management.
  • Identifying suitable communication strategies and building on these, reviewing the plans and delivering reports to the executives.

ii. Required Skillsets and Experiences

  • Minimum 3 years of Change Management experience and sound knowledge of change management practice.
  • Comprehensive understanding of the change management methodology and its application to especially business application projects.
  • Experience in Organizational Change Management covering stakeholder engagement, process analysis, communication planning and training is preferred.
  • Excellent communication skills, a professional attitude and outstanding presentation.
  • Excellent management consultation skills and ability to manage client relationships.

iii. Optional Experiences, Certifications, and Skillsets

  • Familiar with content management systems and documentation tools.