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Executive, Application Management Analyst

Salary undisclosed

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Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

  • Perform system administration, configuration, implementation and support of Epicor ERP.
  • Involve and support ERP implementation projects, ensuring seamless implementation.
  • Manage and execute data migration processes, ensuring data integrity and accuracy.
  • Develop and execute UAT scenarios and test scripts, coordinating with end-users to validate system functionality.
  • Provide ongoing ERP support, troubleshooting issues, and ensuring optimal system performance.
  • Collaborate with cross-functional teams to gather requirements, design solutions, and implement changes.
  • Prepare and deliver SSRS reports, Epicor ERP dashboards and Power BI dashboards to provide actionable insights to stakeholders.
  • Maintain detailed documentation of processes, configurations, and support activities.
  • Conduct training sessions for end-users to ensure efficient use of Epicor ERP.

Qualifications

Bachelor Degree or equivalent in IT, Computer Science, Business, Finance, Systems, Engineering or related fields are strongly preferred.

Skills and Knowledge

  • Minimum 1 year of experience in Epicor ERP or any ERP implementation project and support.
  • Experience with customizing Epicor Kinetic forms, reports, and workflows to meet business need.
  • Knowledge of ERP system administration tasks in Epicor ERP, including user management, security roles, and system configuration.
  • Proficiency in creating and managing Business Process Management (BPM) workflows within Epicor ERP.
  • Proven experience in handling data migration and UAT stages.
  • Proficient in SQL, SSRS reporting, Epicor ERP dashboards and Power BI.
  • Strong communication skills, both written and verbal.
  • Excellent teamwork and collaboration abilities.
  • Detail-oriented with strong problem-solving skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Relevant certifications in ERP systems or related technologies are a plus.
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